Support

Bought one of my Unity assets, or playing one of my games? If something doesn't work, I want to hear about it.

I usually reply within a few working days.
Email support

Unity assets

Please put the asset name in the subject, for example [Ground Telegraphs] Projected telegraph not visible. It helps a lot if you include:

  • the asset version (see its CHANGELOG.md),
  • your Unity and URP versions,
  • the target platform and graphics API,
  • what you expected, what happened, and the steps to reproduce,
  • a screenshot or the relevant part of the Console log.

Every asset ships with offline documentation in its Documentation folder. The troubleshooting section there answers the most common questions.

Feature requests

Ideas are welcome. Tell me what you're building and what's missing; that's how the next versions get planned.

Games

For Turnia, include your character name and your device model.

Refunds

Purchases made on the Unity Asset Store follow Unity's refund policy. If an asset doesn't work as described, write to me first. Most problems can be fixed quickly.